Some users have been experiencing the Vista “blacK Screen of Death” (as opposed to the pre-Vista “Blue Screen of Death” where

after a reboot the Windows Vista PC boots up to a black screen with a white mouse cursor and nothing else ever loads (no logon screen, etc).

Turns out the problem is due to the Remote Procedure Call service running under the LocalSystem account rather than the NT AUTHORITY\Network Service account. (If that’s confusing, just know that the steps below can fix the problem in just a few minutes, instead of having to totally reinstall Windows Vista).

Logic IT Consulting lays out the step-by-step instructions here. If you get a distress call from someone describing the KSOD, grab your Vista install disc and these instructions–it just may save hours of recovery work.

 

4 Responses to “How to Recover from the Vista blacK Screen of Death (KSOD)”

  1. Nick Lockett says:

    Not always the case. Lots of people reporting that NetworkService setting is OK and getting KSOD ….. another case of multiple causes of failure

  2. Marco Hillenga says:

    I have the same problem now. Not on laptop. My system was NT authortity and i tried LocalSystem too but nothing works.

  3. [...] Why Would I Use It for Myself? SpinRite is a good preventive maintenance tool for your hard drives, basically any drive except the newer solid-state drives. GRC recommends running SpinRite every 2 to 3 months. If it detects any bad sectors on a drive, it marks those sectors so that the operating system will not use those areas of the hard drive. This can keep your drive healthy, and for Windows XP users, can minimize the possibility of a “Blue Screen of Death” (or for Vista users, the blacK Screen of Death). [...]

  4. Marco says:

    Tryed the solution, but to no avail.
    Loosing sleep, as the only answer im getting is to re-install vista BUT I am using software for work were I have purchased time.

    If you could help, please

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